Why would I purchase GravGrip™ if my camera has amazing internal image stabilization?
We get asked this a lot! And the answer is easy. GravGrip™ is a great tool for videographers to not only increased stabilization in their videos, but to capture those hard to reach angles that would otherwise be impossible. I have a GoPro Hero 8 Black and GravGrip™ in the tilt position is a game changer! Transition with ease from ultra low to up high angles. It’s easy, and everyone will wonder how you did it!
GravGrip™ + Image Stabilization = Next Level Footage
Last updated: June 23, 2020 11:56
Why doesn't GravGrip™ automatically come with a pole?
GravGrip™ can be mounted to any GoPro compatible mount and we know a lot of our customers will already have these items. This ensures we can provide you the lowest price possible! Don’t have a pole? You’re in luck, we have a combo deal that includes a GravGrip™ custom designed extension pole or a 5” hand grip. We strive to provide premium products, and our extension pole is just that.
Last updated: June 23, 2020 11:56
Is GravGrip™ waterproof?
YES! GravGrip’s design is composed of zero electronics, all components are either stainless steel, aluminum or a durable plastic (glass filled nylon). Please note: GravGrip™ is not functional under water, but feel free to take GravGrip™ out in the rain for some epic shots without a worry! If you get GravGrip™ wet with salt water we do recommend a cleaning with fresh water.
Last updated: June 23, 2020 11:56
Will GravGrip™ work with plus sized phones?
YES! GravGrip™ has been successfully tested with many plus sized phones (iPhone 8 Plus, iPhone 11 Max, Galaxy S20, etc.).
Last updated: June 23, 2020 11:56
Can GravGrip support added weight? (ex: Phone Case, Phone Lens)
YES! No need to take your case off while using GravGrip™ (unlike many electronic gimbals). We have tested a mock iPhone 11 lens (80 grams) with great success. We do expect cell phones equipped with higher end lens to work without problems, just know there is no guaranteed as every setup is different.
Last updated: June 23, 2020 11:56
Can GravGrip™ work on a chest or helmet mount?
GravGrip™ can mount to any GoPro® compatible mount, but we do not recommend mounting to your chest or helmet mount. In some situations GravGrip™ will work on these mounts, but GravGrip™ is best paired with a pole. The stabilization between your arm movement and GravGrip™ can produce amazing results.
Last updated: June 23, 2020 11:56
Can I use GravGrip™ in cold temperatures?
Yes, we have tested GravGrip™ at roughly -5 C for extended periods of time with no issue. At colder temperatures, changes in GravGrip’s hydraulic stabilization system may occur. GravGrip’s hydraulic fluid will stiffen and rotation speed will decrease. You can counter this with adjusting the off set weight, but more testing needs to happen before confirmation. The good thing is you can disengage GravGrip’s hydraulic system by removing the lid. In the roll position you can get a great balance without the use of hydraulics. In this case, temperature will not play a roll in performance! Hydraulics is a must in the “Tilt” position!
NOTE: If GravGrip™ is kept indoors before use, it will take time for temperature to affect its operation. Users will likely notice no change in performance. If stored outside in low temperatures GravGrip™ will see noticeable changes to performance.
Last updated: June 23, 2020 11:56
Will GravGrip's counterweights loosen and fall off?
GravGrip’s 2 counterweights are very secure when tightened against each other. Throughout all GravGrip™ testing we have completed, not once have they loosened! They take a good bit of force to break apart, but are still easily adjusted by hand.
Last updated: June 23, 2020 11:56
Why wouldn't I buy GravGrip™?
We really don’t know?! Affordable, Waterproof, Ultra Compact, No Batteries?
Last updated: June 23, 2020 11:56
Returns and Refunds?
Kickstarter is a platform that allows creators to showcase their product ideas at a discounted price. This price is a pre-order for our product. The funds raised throughout our campaign will be used to manufacture GravGrip™. In accordance with Kickstarter Terms of Use we will not offer refunds or returns for items that are not defected. If you receive a defected unit please email [email protected].
Last updated: July 03, 2020 08:43
Backerkit Survey?
We are using Backerkit as our pledge manager. All backers will receive a GravGrip™ survey to confirm their order and shipping information. In this survey backers have the option to purchase additional GravGrip™ products!
Last updated: July 23, 2020 11:39
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.